Shipping policy

Processing Time

We carefully prepare each order to ensure your products arrive in perfect condition.
Please allow 2–4 business days for your order to be packed and processed before it ships.

Shipping Rates & Delivery Times (Australia)

Free Standard Shipping - Automatically applied to all orders over $50 AUD.

Standard Shipping – $10.00 AUD

• Estimated delivery time: typically 2 - 8 business days after dispatch, depending on your location.

Express Shipping – $15.00 AUD

• Estimated delivery time: usually 1 - 3 business days after dispatch.

International Shipping

At this time, we do not offer international shipping. We hope to expand our shipping options in the future.

Order Tracking

You’ll receive a tracking number via email as soon as your order has shipped. Use this number to monitor your delivery through the carrier’s tracking page.

Lost or Damaged Packages

If your order arrives damaged or goes missing in transit, please contact us as soon as possible at contact@fethawait.com.

We’ll work with you to resolve the issue and ensure you receive your products.
Be sure to include your order number and any relevant photos to help us assist you quickly.

Shipping Address Issues

We are not responsible for delays or lost parcels caused by incorrect shipping information provided at checkout.